Home Page › Forums › WooCommerce Open Close › Duplicate payment for single order Tagged: Successful refund This topic contains 3 replies, has 2 voices, and was last updated by Pluginbazar 1 week, 2 days ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts corellParticipant January 22, 2019 at 6:43 pm #235 Dear sir / madam, Last week I have emailed you about the purchase of the Open close plugin. You have provided very quick reply and I have successfully installed the plugin in my first site. Thank you very much for that. Because I was in a real hurry last week, and the website stated: Payment pending, I have paid for my order twice. One time with Paypal, and one time with Visa/Mastercard. For now I only need the 10 site license. Could you please tell me how I can get the refund? Because now I have paid two times, but have and need only one product. Thank you very much for the reply With kind regards, Corella corellParticipant January 24, 2019 at 4:51 pm #241 Dear sir / madam, I have not yet received more information. Can you please provide me the information of what I need to give you so you can refund. Thank you PluginbazarKeymaster January 27, 2019 at 4:30 pm #260 Hello, Thank you for contacting at Pluginbazar. Yes we noticed that you paid 2 times for a single order. But there was 1 order created at Pluginbazar.com. The problem with the 2checkout server to process the order. Don’t worry we are contacting with 2checkout from the day you report this issue. Hopefully you will get refund within couple of days. We will keep posting updates here, Thank you PluginbazarKeymaster February 7, 2019 at 5:37 pm #274 Hello corell, This is an final update on your refund. We refund the money to your Bank what you have paid us additionally for WooCommerce Open Close. Please let us know any more query you have. Thank you. Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic.